Terms & Conditions / Cancellation Policy

Please read our T&Cs carefully below before booking your appointment:

  • Brow House requires 48 hours notice when canceling or rescheduling your appointment.
  • Deposits are non refundable but are transferrable with more than 48 hours notice.
  • Less than 48hrs notice requires you to rebook and pay a new deposit.
  • First 6-8 week touch up appointment is complimentary, failing to make this appointment without enough notice when rescheduling will result in an additional £50 charge to book another appointment time.
  • Patch tests are required if you have any metal allergies (please book consultation appointment).
  • You cannot be tattooed if you are pregnant/breastfeeding or had any chemotherapy or radiotherapy in the last 6 months.
  • No retinol or acids to be used 30 days prior to your appointment. It will affect your healed results.